Answers, brewed fresh

Food

Most orders ship within 2 business days (Monday-Friday, excluding holidays) Coffee is roasted fresh to ensure you receive the highest quality product. You’ll get a shipping confirmation email with tracking as soon as it leaves our roastery.

Merchandise

Merchandise is made to order. Typically, coffee gear (mugs, apparel, etc) ships within 3 business days. You’ll get a shipping confirmation email with tracking as soon as it leaves our facility.

Coffee beans + grounds and pods ship free by USPS standard shipping methods. At times USPS uses trusted carriers for part of the delivery. USPS standard shipping typically takes 3 to 7 business days after your order ships.

Coffee gear shipping costs are calculated at checkout based on your order size and weight. We’ll always show the total before you place your order.

If you have an order with both coffee and coffee gear, products will ship separately. Coffee ships from our roastery. Coffee gear ships from our production facility. You will receive two separate tracking numbers by email.

Yes—Canebrake Coffee ships anywhere in the United States.

If something isn’t right, contact us within 7 days of delivery.

FOOD SAFETY & RETURNS

Due to food safety regulations and the perishable nature of our coffee products, we cannot accept returns or exchanges on any food or beverage items once they have been shipped. All sales of coffee and consumable products are final.

MERCHANDISE RETURNS

Non-consumable merchandise items such as mugs, apparel, and accessories may be returned within 30 days of delivery if unused and in original condition with any tags or labels still attached. Customer is responsible for return shipping costs unless the item arrived damaged or defective.

For damage or quality issues please reach out within 7 days of delivery with a photo of the damage, the order number, and a brief description of the issue. We’ll send a replacement or issue a refund as appropriate.

Yes—contact us and we’ll correct it quickly. Include your order number and a photo of what you received so we can help right away.

Choose subscription-eligible items (pods and roasted coffee), select your delivery frequency, and save on every shipment. You can update your items before each renewal.

Absolutely. You can skip a month, pause, or cancel at any time—no long-term commitment.

The Canebrake Bundle includes a cozy mix of Canebrake Coffee favorites designed to make mornings feel easier, smoother, and ready to enjoy.

Yes. It makes a thoughtful coffee gift for anyone who enjoys fresh-roasted flavor, warm comfort, and an easy start to the day.

It brings together small-batch coffee, smooth flavor, and everyday convenience in one bundle that fits busy mornings and relaxed weekends alike.